Shipping & Policies


When purchasing an item, we require a phone number and zip code to be associated with your order so that when it is shipped to you, the delivery service may contact you to coordinate drop off. The necessity for coordinating drop off is typically seen with larger furniture items.
Custom orders will require an upfront payment of 50% before work begins. Final payment will be made upon delivery of item.


$50.00 delivery charge for local deliveries in Santa Clara County, CA.

Tax, shipping and handling will be an extra charge for all orders. Shipping can be subject to increase or decrease based on destination as well as size and weight variations on applicable items. We try our best to estimate an average shipping cost from our location to most places, but please send us your zip code if you need a more accurate estimate of shipping.

Each of our listings shows a timeline for shipping, which reflects how long it takes to make each item being sold. We do not have all items in stock at any given moment. Most items show a quantity greater than “1” to reflect the availability of materials to build each piece. Quantities do not directly represent how many items we have currently built.

Basic delivery consists of curbside placement of your merchandise. Anything beyond local delivery will have to be quoted..

Refunds and Exchanges

All orders are non-refundable unless the product arrived defective or damaged. If the item did arrive damaged please save all shipping materials and contact us at (408) 221-7622 or email us at within 30 days.

Additional Policies and FAQs

All of our items are handmade and because of this are unique in one way or another. Additionally, all pieces of furniture made from reclaimed wood will have slight variations in color, texture and appearance from the listing photos as every piece of reclaimed wood is different due to weathering.